Shaping the future with the Level 3 Team Leader Apprenticeship

BMS Progress
Improve Performance, Progress Careers

Progression planning for team leaders

Global coating company, PPG, wanted to utilise their levy funds to progress their people, so they turned to our Level 3 Team Leader Apprenticeship.


At PPG, the team works every day to develop and deliver the paints, coatings and specialty materials that their customers have trusted for 140 years. Through dedication and creativity, they solve their customers’ biggest challenges, collaborating closely to find the path forward. With headquarters in Pittsburgh, PPG operates and innovates in more than 70 countries, and reported net sales of $17.7 billion in 2022. They serve customers in construction, consumer products, industrial and transportation markets, and aftermarket. In this case study, Training Manager, David Mainwaring, explains how BMS Progress’ Level 3 Team Leader Apprenticeship Standard proved crucial for their present – and their future.

“It’s been a fantastic journey with BMS Progress – their support has been fantastic, they answer questions speedily, and the quality of their tutors is fantastic. We plan to continue working with them – so we can further utilise our levy funds, plus also collaborate to build recognition through accreditation for an internal training programme.”

David Mainwaring
BMS Progress - The challenge

The Objectives

Although I was cautious about the challenge of releasing employees for 20% of their working hours to complete the programme, I was keen to go ahead with the Level 3 Team Leader Apprenticeship.

Maximise the levy

We already had the levy funds available, and we wanted to give all interested staff members the opportunity to complete one.

Plan for progression

To us, apprenticeships are a tool to develop people, enabling them to gain skills that take them to the next level. This means that when we have roles available, we’ll have the right people to call on, instead of going down the expensive route of external recruitment. Plus, it helps to retain and engage staff.

BMS Progress - The solution

The Solution

After searching for a quality training provider, we began working with BMS Progress in 2021. Their blended approach was key for us; we really appreciated their flexibility on face-to-face, group, and online work. Doing an apprenticeship can be a lonely process, so this method helped to motivate learners and ensure they felt supported.

Engaging process

BMS Progress made sure the right student was on the right programme. They helped them complete the apprenticeship, making sure students were engaged from the start.

Regular feedback

They use a real-time activity dashboard so we could see where learners were up to in the programme, and line managers were kept in the loop. BMS Progress was clearly committed to the students’ education.

Applicable content

The programme was very relevant, providing specific tools on communication, recognition, coaching and other pertinent subjects. Apprentices were able to successfully put this into practice, in matters like personal intelligence and holding difficult conversations.

BMS Progress - The result

The Result

We’re really pleased we went ahead with the Level 3 Team Leadership Apprenticeship, it's seen so many positive outcomes.

Leader promotions

The training gained from the apprenticeship puts people in good stead for future leadership. We’ve even seen a few promotions, including one to Key Account Manager.

Improved performance

Having this programme in place shows we’re committed to developing our team. And when people are really engaged with what they do, they perform better.

Maximised levy

We’ve definitely seen a return on investment from the levy. The training has more than paid us back through the knowledge, skills and talent of the individuals on it.

How can BMS Progress help you?

Want to find out more? Whether it’s about a specific programme,  apprenticeship standard or just about us and how we work, our team is always on hand to help. Simply get in touch using the button below and we will endeavour to answer your questions.

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